AI search visibility for hotels PILOT ROLLOUT
How do I get my hotel found in AI search?
ely Visibility helps independent hotels work on how they are discovered and recommended in AI search. The pilot-rollout service focuses on ChatGPT, Claude, Gemini and Google AI Overviews: the questions travellers ask, whether your hotel appears, and the sources behind the answer. ely turns those findings into website and local-presence improvements your hotel can review.
Boutique resort in El Nido with a private beach — good for a family of four?
A few places fit that brief. One explains the private beach on its own pages:
Where can I check the details?
Start with the hotel’s own room and location pages, then confirm your dates, the room arrangement and the booking terms directly with the hotel.
ChatGPT
Claude
Gemini
Google AI Overviews
From recommendation to evidence
What would help your hotel make the shortlist?
Ask the question a traveller asks. Look at what the AI answer shows, which page it leans on, and what your hotel can change. Then check again, on a date you can point to.
Which family-friendly hotels near the beach in Cebu have connecting rooms?
1Before · 12 Aug
AI answer
- Seaview Family Resortconnecting rooms · cited: hotel site
- Mactan Bay Hotelfamily suites · cited: travel blog
- Your hotelnot mentioned · room page says nothing about connecting rooms
2The change · with your team
Room page updated
“Two Deluxe rooms connect. Families can request them when booking.”
- Fact confirmed by the hotel
- Drafted by ely, reviewed by our team
- Approved by you, then published
3Re-check · 3 Sep
AI answer
- Your hotelconnecting Deluxe rooms · cited: yourhotel.ph/rooms
- Seaview Family Resortconnecting rooms · cited: hotel site
- Mactan Bay Hotelfamily suites · cited: travel blog
Get your hotel’s AI audit
See what AI search says about your hotel today.
Send us your website. ely runs eight traveller questions for your market through ChatGPT, Perplexity and Claude, records every answer with its cited pages, and flags where your hotel is named, recommended, cited, or missing. Our team reads the results and sends you the report with the first three changes worth making.
- Eight questions a traveller would ask about your destination and stay type
- Three engines, each answer stored with its cited URLs and a date
- Re-run monthly so you see mentions gained and lost, not a one-off score
AI audit · Hiraya Cove · run 3 Sep 2026
4 of 8 questions · 3 engines · hirayacove.ph
5 cited3 mentioned4 missing
| Traveller question | ChatGPTOpenAI web search | PerplexitySonar | Claudeweb search |
|---|---|---|---|
| Family-friendly hotels near the beach in Cebu with connecting rooms | Not mentioned | Mentioned | Not mentioned |
| Boutique resort in El Nido with a private beach for a family of four | Cited/rooms/family | Cited/rooms/family | Mentioned |
| Where to stay in Palawan for a quiet couples’ weekend | Mentioned | Not mentioned | Not mentioned |
| Is Hiraya Cove a good choice for a stay with a toddler? | Cited/stay | Cited/faq | Cited/stay |
A SEARCH REVIEW, WITH YOU
The useful finding lands in a conversation.
ely brings the question, the missing detail and a practical next step. You can see the work and clarify what only your hotel knows.
A family-stay question reveals a gap — The hotel has connecting rooms, but the room page does not explain them. ely’s managed team brings the finding to you and prepares a clearer description.
The question
A traveller asks for a family stay with connecting rooms.
ely · The finding
The review connects the guest’s question to a missing hotel fact.
You · The hotel detail
The hotel supplies the detail the public page needs.
ely · The next step
A useful draft goes into the managed workflow; a later check records what changed.
elyEXAMPLE Prepared example · no live account or provider result
Family travellers are asking about connecting rooms. Our review found that your room page does not explain the arrangement. Can you confirm which rooms connect?
Two Deluxe rooms connect. Please say families need to request them when booking.
I’ve drafted that wording for the room page, including the request condition. Our team will review the change, then include this question in the next discovery check.
Question understood · source improved · next check recorded
Prepared conversationApproved hotel factsNo guaranteed AI inclusion
A managed AI service
Our team works the cycle with you, every month.
ely checks and drafts. ely’s team reviews and explains. Your hotel confirms the facts and approves the change. Nothing is published on your behalf without a person on both sides.
- Ask like a traveller
- Check the answers
- Find the gap
- Draft the fix
- YOU · APPROVE
- Publish · re-check
AI does the checking
- Runs the traveller questions on ChatGPT, Gemini and AI Overviews
- Records who is named, recommended and cited
- Flags the page a gap points to
ely’s team does the work
- Reads the findings with your hotel in mind
- Drafts the page change or listing correction
- Brings you one clear recommendation a month
Your hotel decides
- Confirms the facts only you know
- Approves before anything is published
- Sees the dated re-check afterwards
In a working hotel
Different trips. Different reasons to be recommended.
Illustrative discovery questions for Australian and Philippine hotels.
A regional weekend away
A Blue Mountains property could focus on travellers comparing quiet weekend stays. Its review would check whether the website provides specific, current reasons the property fits that trip.
A family stay in Cebu
A Cebu hotel could review discovery questions about family room arrangements and beach access, then check that its public pages describe only the features and location details the hotel confirms.
From question to useful work
What does ely do to help my hotel get found?
Start with the trips your hotel suits, then connect the discovery gap to work you can actually change.
- 01
Choose the searches
Define real traveller questions by destination, stay type and hotel fit, including searches that do not mention your hotel name.
- 02
Review discovery
Record whether the hotel appears, how it is described and which sources support the answer. Identify the platform and test method.
- 03
Improve the evidence
Propose useful website content, clearer property facts and corrections to hotel-managed local listings. Your team reviews the facts and approves changes.
- 04
Check again
Revisit the agreed questions and compare observations with the change log. Keep mentions, citations, website visits and enquiries separate.
Under the hood
From a traveller's question to a source you can improve.
ely connects discovery questions, captured answers and the hotel's public information. The review distinguishes a model's existing knowledge from an answer that uses web sources, because they can expose different gaps.
Where the boundary sits
Pilot rollout. An API test is not a complete picture of what every guest sees in an AI app. Platforms decide what they index, recommend and cite; ely cannot guarantee inclusion, ranking, traffic or bookings.
A decision you can use
What should I fix when my hotel does not appear?
AI search visibility and hotel SEO share useful foundations. Choose the next action from the evidence, not from a promised ranking shortcut.
Hotel absent from a relevant shortlist
Look atThe exact question and checked surface
Check whether public pages explain why the hotel fits the stay
What this cannot promise
Inclusion on the next check.
Hotel named with the wrong details
Look atAnswer excerpt and cited pages
Correct the hotel-controlled source and request other corrections where possible
What this cannot promise
Immediate changes to every AI answer.
Other hotels receive source links
Look atThe cited pages and the information they provide
Identify useful, verified information missing from your own pages
What this cannot promise
That matching another page will earn a citation.
Source page cannot be accessed or found
Look atCrawl access, page links and search eligibility
Resolve verified website discovery issues
What this cannot promise
Indexing or ranking.
No check was available
Look atProvider, method and failure reason
Schedule or request a supported check
What this cannot promise
That the hotel was absent.
A change in an answer is an observation. It does not prove that one edit caused a booking.
Coverage & setup
Where can hotels work with ely?
The Philippines, Southeast Asia and Australia. We agree the work, supported channels and approval process with each property.
The countries below are the regional scope. Country-specific service and phone availability are confirmed with each property during onboarding; they are not a promise that every capability is enabled in every market.
The full regional picture
- Philippines
- Australia
- Singapore
- Thailand
- Indonesia
- Malaysia
- Brunei
Questions hotels ask
What else should you know?
The practical details, the limits and the next step.
How do I get my hotel found in AI search?
Make the hotel's location, accommodation and reasons to stay clear on accessible public pages, keep hotel-managed listings accurate, and check the discovery questions your intended guests ask. ely Visibility organises that work as part of the pilot rollout.
Does this cover ChatGPT, Claude, Gemini and Google AI Overviews?
Those are the discovery surfaces in scope. Each review identifies the actual surface and method checked; an API or model test is labelled separately from an observation in a consumer app.
Can ely guarantee that an AI recommends my hotel?
No. The platform decides what appears. ely can help improve the hotel's sources and review changes, but cannot guarantee indexing, recommendations, citations or bookings.
How is AI search visibility different from hotel SEO?
Hotel SEO helps people and search systems find and understand your pages. AI visibility also asks whether your hotel is named, recommended and accurately represented in answers to traveller questions.
What will the visibility report show?
The agreed discovery questions, available answer evidence, source links, test methods and proposed actions. Website and search reporting provides additional context; it is not proof that one AI mention produced a booking.
Will ely change my website or listings automatically?
Proposed changes follow the hotel's agreed approval process. Access to a source does not give ely permission to change it.
What happens when a fact or result cannot be verified?
It remains unconfirmed or not checked. ely should request the missing evidence rather than invent a hotel feature or treat an unavailable test as a failed result.
Where is ely available?
ely's review scope includes hotels in the Philippines, Australia and Southeast Asia: Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Singapore, Thailand, Timor-Leste and Vietnam. This country list guides planning, not a blanket claim that every local route or channel is operational; property setup and local requirements are confirmed before launch.
The next cohort · hotels, resorts, stays & venues
Start with the searches that should lead guests to your hotel.
ely is rolling out in cohorts — the pilot rollout is 20 hotels plus selected other businesses. Join the next cohort, then we talk through your property’s scope, trial terms, website options and timing.
Start with your work email, add four details, and your place in the next cohort is saved.
No payment to join the waitlist · we confirm fit and timing with you.
Start with your work email
What happens next
We’ll be in touch to talk through your property’s scope, trial terms, website options and timing — by email, or the mobile you gave us, whichever reaches you faster. There’s nothing else to do.
While you wait, here’s the kind of question ely answers.
Guest
May room pa po ba for tonight?
ely
Our example Deluxe King rate is ₱4,850. Want the booking link? Reception confirms availability.
Illustrative rate · reception confirms availability