Reception offlineely · online

AI growth marketing for hotels, resorts, and accommodations

Promotes rooms.Answers guests.Books stays.So you don’t have to.

ely is the managed AI service that promotes your hotel, answers inquiries, and books your guests — so you don’t have to. It runs on your approved knowledge, follows your strategy and brand, and is managed and monitored by real people.

ely promotes, answers and books for your hotel — on your approved knowledge, managed by real people.

1 in 3guest messages arrive after hoursAgentZap, 2026

9+ yearsPH & AU100+properties marketed100%client retention since 2024 · no churn in the managed portfolio58languages

1 in 3guest messages arrive after hoursAgentZap, 2026

LOKAL’s clients include

  • Hospitality Innovators, Inc.
  • Hue Hotels and Resorts
  • Picasso Boutique Serviced Residences
  • Aurora Subic
  • Harvest Hotel
  • The Belamy House
  • Club Nalu
  • Costa Solana
  • SMDC
  • Alveo

PROOF FIRST

Nine years of growth work. Now for your hotel.

The team behind ely has run growth for Philippine and Australian businesses for nine-plus years — the same people, the same standards, now pointed at your front desk.

  • 9+years running growth in PH & AU
  • 65+clients since inception
  • ★5.0on Google
“Attentive, professional, and dedicated. LOKAL's guidance and effective marketing strategies made a real difference to our business performance.”
Paolo Luis Francisco · Verified Google review

ONE TUESDAY, RUN BY ELY

More than a chatbot. A team for growth.

ely launches the promo, answers what comes in — on every channel — and books the caller at 9 PM. One Tuesday, start to finish.

  1. 9:41 AM

    Promotesely launches the Korean season.

    Promotions that run themselves — Korean guests keep finding the hotel, and the roadmap you approved says lean in. So ely launches the campaign — a Korean landing page, the posts, the chat answers — and texts you the summary. It’s already live.

    1. Start of engagement · Roadmap

      Roadmap built with ely by an ely human operator; you approved it: international guests first.

    2. 9:41 AM · ely · Signal

      Korean guests keep finding the hotel — searches, map views and chats, all in Korean.

    3. 9:42 AM · ely

      A Korean landing page, the posts, and chat answers in Korean — all quoting the direct rate.

    4. 9:44 AM · Live

      Live on your website and socials; ely now answers in Korean the moment anyone asks. Reply UNDO to pull it.

    elyiMessage · to youLIVE

    Roadmap · international guests first · approved by you

    Heads up — Korean guests keep finding us: searches, map views and chats, all in Korean. The roadmap says international guests first, so I’ve drafted a Korean-season campaign.

    Drafted — a Korean landing page, Facebook and Instagram posts, and chat answers in Korean, all quoting the direct rate. Publishing now.

    Live. The Korean page is on your website, the posts are up, and I’m answering in Korean. Reply UNDO to pull it.

    Korean season전용 해변 · direct rate · 한국어 상담yourhotel.ph/ko

    Live · In two languages

  2. 2:14 PM

    AnswersInquiries come in, ely answers them across all channels.

    Talk to your guests in 58 languages — A guest from Seoul taps the campaign and asks about the beach, in Korean. ely answers from your approved knowledge, sends the photos, and quotes the Family Room at the direct rate.

    1. 2:14 PM · WhatsApp · Guest

      The first question arrives — straight off the campaign.

    2. 2:14 PM · ely

      Answered in Korean, from your approved knowledge — with the photos and the direct rate.

    3. 2:16 PM · Rate quoted

      Family Room, Dec 20–22, at the direct rate — she’s checking with her family.

    elyvia WhatsApp · KoreanLIVE

    이 리조트에 프라이빗 비치가 있나요?

    네 — 전용 해변이 있어요. 사진 보여드릴까요?

    The resort's private beach at golden hour

    감사합니다 — 가족과 상의하고 다시 연락드릴게요.

    네, 언제든지요! 패밀리룸은 12월 20–22일 예약 가능해요 — 직접 예약가로요.

    Answered · Rate quoted

  3. 9:20 PM

    BooksBooking comes via phone, ely answers and books your guest.

    Bookings that come in by phone — After dinner she calls to confirm. ely takes the call in Korean, remembers the afternoon’s chat, and books the Family Room straight into your system — direct, no OTA in between.

    1. 9:20 PM · Phone call · Guest

      “We’ll take it — December 20 to 22.” — on a live call, in Korean.

    2. 9:20 PM · ely

      Answered in Korean, remembered the afternoon’s conversation, confirmed the direct rate.

    3. 9:23 PM · Booked direct

      Family Room, Dec 20–22, on your own system — no OTA in between.

    elyPhone call · KoreanLIVE

    안녕하세요, 오후에 문의드렸던 사람인데요 — 패밀리룸 12월 20일부터 22일까지로 예약할게요.

    네, 기억하고 있어요! 패밀리룸, 12월 20일부터 22일까지 — 직접 예약가로 예약해 드렸습니다. 12월에 뵙겠습니다!

    Booked direct · Family Room · Dec 20–22

    Answered · Booked direct

Runs on your approved knowledgeHands off to a human when unsureEvery conversation loggedUndo anything with one messageYou own the websiteWe never touch your money

WORKS WITH YOU

Runs for you. Works with you.

Everything above ran on its own. This is the other half: you and your staff work with ely the way you’d work with a colleague — a message, an upload, a monthly review. No dashboards to learn, no tickets to file.

  1. Wed 9:41 AM

    EditsYou send one message.

    CLOSED BETA

    Change your website with one message — Text ely a promo on Viber the way you’d text a colleague. It drafts the page, the banner and the chat answer, publishes them, and quotes the offer to guests. Reply UNDO and it’s gone.

    1. 9:41 AM · Viber · You

      One message, in your own words.

    2. 9:42 AM · ely

      Page, banner and chat answer drafted — and published.

    3. 9:44 AM · Live

      Live on your website; ely is quoting it to guests. Reply UNDO to pull it.

    elyvia Viber · YouLIVE

    ely, run a Long Weekend promo — 15% off Deluxe rooms, Sept 25–27.

    On it — promo page, banner and chat answer drafted from your message. Publishing now.

    Live. It’s on your website and I’m quoting it to guests. Reply UNDO to pull it.

    Long Weekend promo15% off Deluxe rooms, Sept 25–27yourhotel.ph

    Live · Undo by message

  2. 1st of the month

    ReviewsYour search, reviewed with you.

    COMING SOON

    Visibility, reviewed monthly — Every month ely’s agents review your whole search picture — Google, AI assistants, your Google Business profile — and bring you the changes worth making, ranked. You say go; ely does the work inside the roadmap.

    1. 1st of the month · ely · Review

      The monthly review lands: where you showed up in Google and AI answers, what slipped, what’s growing.

    2. · ely · Recommends

      Three changes, ranked: rewrite the Family Room page in the words guests search, add the structured data assistants read, answer the open Google Business questions.

    3. · You · Go

      One word back. The changes land this week, inside the roadmap.

    elyiMessage · monthly reviewLIVE

    Monthly review · search + AI visibility · ranked recommendations

    This month’s review is in. Three changes worth making: rewrite the Family Room page in the words guests search, add the structured data assistants read, and answer two open Google Business questions. Say go and I’ll take all three.

    Go.

    Done — all three land this week. Next month’s review will show the movement.

    Reviewed · Recommended · Done

  3. Fri 4:30 PM

    BrandYour staff upload new photos.

    CLOSED BETA

    One look, everywhere — The front desk uploads six phone photos of the pool. ely colour-matches them to your brand, crops them for every format, captions them in your voice — a fresh brand kit, and a week of posts scheduled by 4:35.

    1. 4:30 PM · Front desk · Upload

      Six new pool photos, straight from a phone.

    2. 4:31 PM · ely

      Colour-matched to your brand, cropped for every format, captioned in your voice. Gallery updated.

    3. 4:35 PM · Scheduled

      A week of posts scheduled across Facebook and Instagram — the same hotel, the same look, every time.

    Brand kitGallery · Facebook · Instagram
    Resort pool at middayResort pavilion at first lightThe quiet front desk after hours
    “Pool's open till 10 tonight. Lanterns on at 6.”Brand coloursYour voiceEvery format

    On-brand · Scheduled

PEOPLE IN THE LOOP

Automated. Not unattended.

A lot of this runs on its own. None of it runs alone — ely human operators think ahead of the AI, correct it, and answer for it.

  1. 01

    Think

    An ely human operator sets what ely pushes this month: the slow weekends, the season ahead, the guest you want more of. The AI executes the plan. A person writes it.

  2. 02

    Nudge

    People review what ely proposes and fix the call before it compounds — the photo, the offer, the tone, the timing — before it goes live.

  3. 03

    Lead

    One accountable team you can message. When something matters, you talk to a person, not a ticket — and they answer for what the AI did.

Managed AI service, staffed by LOKAL.

One Global Place, BGC, Taguig★5.0 on GoogleA named team accountable to you

THE WHOLE JOURNEY

58 languages, across the whole guest journey.

From the first question to the next stay — ely speaks your guest’s language at every step, on the channel they already use.

  1. 01 Awareness

    Website · Korean

    이 리조트에 프라이빗 비치가 있나요?

    네 — 전용 해변이 있어요. 사진 보여드릴까요?

    “Is there a private beach?” — answered in Korean, on your website.

  2. 02 Booking

    WhatsApp · English

    Do you have a family room for Dec 20–22?

    We do — want me to book it direct on your website?

    A midnight enquiry becomes a direct booking.

  3. 03 Stay

    Viber · Taglish

    Pwede po ba mag-request ng extra towels sa Room 204?

    Sige po — on the way na sa 204.

    Requests handled in the guest’s own words.

  4. 04 Return

    Phone call · Chinese

    我们十二月想再来住一次。

    欢迎回来 — 我帮您直接预订。

    “We’d like to come back in December.” — handled on a live call, booked direct.

How much are OTAs taking from you?

Do the math on your own numbers — and see what every direct booking keeps.

80

Average booking value₱9,000· illustrative

Potential margin retained18% illustrative rate

₱129,600per month₱1,555,200per year

Illustrative estimate at an 18% average OTA commission (typical range 15–25%, Cloudbeds 2026).

Do the math →

Eight capabilities. One hotel brain.

  • ChatLIVE

    One chat for enquiries, guests and staff — end to end, in 58 languages.

  • VoiceLIVE

    The AI that answers your phone — and books callers straight into your booking system.

  • InsightsLIVE

    Reporting you’ll actually read — how your hotel and ely are doing, at a glance.

  • BookingsCLOSED BETA

    A safe, secure booking engine, native to AI and chat — direct on your own website.

  • WebsiteCLOSED BETA

    Beautiful hotel websites built to convert — and to promote what you’re selling.

  • BrandCLOSED BETA

    Brand kits, captions and assets generated from your own branding and guidelines.

  • VisibilityCLOSED BETA

    Automated agents researching and adjusting your property to show up more in Google and AI answers.

  • CampaignsCLOSED BETA

    Promos, ads and strategies generated, launched and tuned — inside your roadmap.

Every capability feeds the same brain — so conversations become bookings, the website learns from what guests ask, and one question gets a real answer.

HOSPITALITY IS THE JOB

Built by hospitality people. Proven on hotels.

Nine years running growth for Philippine properties. The numbers below come from our 2026 Proof of Work — real portfolio results, anonymized.

Less money in. More demand out.

Across an independent-hotel portfolio of 16+ properties, audited 2024–2026: 41% less wasted ad spend, 61% cheaper traffic, 46% more clicks.

We drive AI traffic for hotels.

We rebuilt one hotel group’s website for answer engines — five AI systems responded in the same month. Organic search up 45% in month one; AI-assistant referrals up 2.1×.

And AI sends the best guests.

AI-referred visitors engage at 85.2% — the highest of any traffic source across the ~2.5 million hotel sessions we measure each quarter.

From the 2026 Proof of Work

1,500+
guest enquiries handled by ely monthly, per flagship resort24/7 · 58 languages
61%
of PH independent hotels are invisible to AI — the gap ely closesLOKAL Hospitality Visibility Index, 2026
100%
client retention since 2024no churn in the managed portfolio
9+ years
running growth in PH & AU
100+
properties marketed
65+
clients since inception

★ Verified Google review

“Attentive, professional, and dedicated. LOKAL's guidance and effective marketing strategies made a real difference to our business performance.”
Paolo Luis Francisco
A warm boutique hotel front desk at dusk — a smiling receptionist handing a key card to a guest couple under rattan lanterns

Start small. Grow when it works.

No two hotels are the same — so we don’t pretend one price fits all. Start with what your hotel needs, in pesos, and grow as ely earns it. Join the waitlist and we’ll scope your bundle together.

  • Monthly, in pesos
  • Start with what you need
  • Onboarding included
  • GCash
  • Maya
  • Bank
  • Card

Included in your monthly bundle

  • One monthly bill
  • Onboarding included
  • You own everything
  • Results reported monthly
  • Website
  • WhatsApp
  • Viber
  • Call

Hotel marketing waitlist

Make it easy, make it ely.

ely is rolling out hotel by hotel. Join the waitlist and we’ll walk you through ely working on a real hotel when your slot opens.

Start with your work email, add four details, and your place is saved.

Early hotels get the first slots · no obligation.

Start with your work email

Format for Philippines: 0917 123 4567