Explore ely See it work

See it work

See what ely does before you talk to us.

Prepared examples of the guest answers, search checks, review replies and reports ely handles, and where your team stays in control. Tap through them at your own pace.

  • Scripted examples with illustrative hotels
  • Labelled when something is upcoming
  • The same visuals as the service itself
Your Hotel TagaytayWebsite chat

A guest · Tuesday, 11:12 pm

  1. Guest:

    Where is breakfast, and what time does it finish?

  2. elyely:

    At the Garden Restaurant beside the lobby, from 6:30 to 10 am.

  3. Guest:

    Can we check out late on Sunday?

  4. elyely:

    Late checkout until 2 pm depends on availability. I’ve asked the front desk to confirm it for you.

Approved hotel details · late checkout passed to staff · scripted example

Website chat · pilot rollout · scripted example

THE PROMISE, IN PRACTICE

What ely does for your hotel.

A guest needs an answer. New guests need to find you. Guests weighing you read your reviews. Guests who chose you search your name. See how ely helps at each step.

01 / Answer your guests

It answers your guests.

Guests ask on your website, day or night. ely replies in their language — 58+ languages supported — using only information your hotel has approved. When a question needs a person, ely hands the conversation to your staff.

WHAT OUR TEAM DOES

  • Your rooms, prices and policies added, then approved by you
  • ely’s answers tested before it goes live
  • Conversations read every day, and mistakes fixed

Less time answering the same questions.

Website chat is in the pilot rollout. Messenger, Viber and WhatsApp come next.

elyFor your guests
ViberUpcoming

A GUEST AT YOUR HOTEL

Where is breakfast, and what time does it finish?

ely:

At the Garden Restaurant, beside the lobby, from 6:30–10 am. Let the restaurant team know if you have a dietary requirement.

Dining & guest amenities · hotel-approved

Your approved hotel information

Scripted conversation. Website chat is in the pilot; messaging channels come next.

02 / Get found

New guests find your hotel on Google and in AI answers.

Most guests don’t search for your name. They search “family resort Tagaytay” or ask an AI assistant. Each month our team checks how your hotel shows up for the searches that matter, then fixes what is missing.

WHAT OUR TEAM DOES

  • Hours, photos and the booking link on your Google profile
  • Room, pool and policy pages that Google and AI can read
  • The searches and AI questions guests use, checked each month

Guests who have never heard of you, on your own website.

Website, Visibility and Brand are in the pilot rollout.

family resort tagaytay
  1. Your Hotel Tagaytay4.7 stars, (312) · Resort₱6,800 · Heated pool · Family rooms
  2. A nearby family resort4.4 stars, (1.2K) · Resort₱7,450 · Outdoor pool · Free parking
  3. A hotel on the ridge4.2 stars, (845) · Hotel₱5,900 · Free breakfast · Wi‑Fi

Your Hotel Tagaytayyourhotel.ph › family-rooms

Family Rooms and Heated Pool | Your Hotel Tagaytay

Family rooms that sleep four, a heated pool and a kids’ pool. Breakfast until 10 am. Book direct on our website.

Illustrative search. Our team fixes your listing and pages; Google decides the ranking.

A guest asks: Best family resort in Tagaytay with a pool?

The assistant answers: For a family stay with a pool, Your Hotel Tagaytay is worth a look:

  • A heated pool and a shallow kids’ pool
  • Family rooms that sleep four
  • Breakfast until 10 am

You can check rates and book on the hotel’s own website.

Illustrative AI answer, not a real service. No AI service guarantees a mention.

03 / Improve your reputation

Every review answered. Good things said about you.

Guests read your reviews before they book, and AI repeats what it reads about you. ely spots each new review and drafts a calm reply; you approve it before it is posted. Our team puts your approved details on the guides and directories AI reads.

WHAT OUR TEAM DOES

  • Every new review read, low ratings first
  • A calm, specific reply drafted; nothing posted until you approve it
  • Your approved details on the guides and directories AI reads

A better first impression, on Google and in AI answers.

Managed by our team. A person approves every reply.

Your Hotel Tagaytay

4.3 out of 5, (312) · Hotel

Jon R.6 reviews
New

1 out of 5 stars, 1 hour ago

Booked a family room and got two single beds. The aircon rattled all night and nobody at the desk could move us. Not coming back.

Reply drafted by ely

Waiting for your approval

Jon, we’re sorry. You booked a family room and should have had one. Please email stay@yourhotel.ph so our manager can make this right. We have asked maintenance to check the aircon in your room.

Illustrative review. ely drafts the reply; a person approves it before it is posted.

A guest asks: Is Your Hotel Tagaytay good for families?

The assistant answers: Yes. Guests and travel guides describe Your Hotel Tagaytay as family-friendly:

  • Family rooms that sleep foursource 1
  • A shallow kids’ pool next to the main poolsource 1source 2
  • Recent reviews praise the breakfast and the staffsource 3

It is listed in Tagaytay, Cavite, with a link to book direct.source 4

Sources

  1. yourhotel.phFamily rooms · Your Hotel Tagaytay
  2. A Tagaytay travel guideWhere to stay in Tagaytay with kids
  3. Google reviewsYour Hotel Tagaytay · 312 reviews
  4. A local hotel directoryYour Hotel Tagaytay, Tagaytay, Cavite

Illustrative AI answer, not a real service. We record what it says and which sources it cites.

04 / Defend your brand

We defend your brand from OTA ads and wrong details.

OTAs buy ads on your hotel’s name. A guest who already chose you taps one, and you pay commission on a booking that was yours. Our team runs your own ad on your name, and keeps your phone, hours and check-in time the same everywhere.

WHAT OUR TEAM DOES

  • Who bids on your hotel’s name, checked each month
  • Your own ad on your name, linking to your website
  • Wrong details fixed on your website and Google; OTAs and directories asked to correct theirs

Guests who search your name reach your website, with the right details.

Managed by our team. Ads on your name run on a budget you agree.

your hotel tagaytay

Sponsoredagoda.com

Your Hotel Tagaytay | Best Price Guarantee

Book now, pay at the hotel.

Sponsoredbooking.com

Your Hotel Tagaytay — Book Now

Free cancellation on most rooms.

Sponsoredtrip.com

Your Hotel Tagaytay Deals

Compare room rates for your dates.

SponsoredA hotel price reseller

Your Hotel Tagaytay — Compare Prices

Rates from several booking sites.

Your Hotel Tagaytayyourhotel.ph

Your Hotel Tagaytay | Official website

Your website, below four ads

Illustrative search. OTAs can buy ads on your hotel’s name, and you pay commission on those bookings.

your hotel tagaytay

Sponsoredyourhotel.ph

Your Hotel Tagaytay | Official Site

Book direct on our website. Family rooms, heated pool, breakfast.

Your ad · leads to your website

Your Hotel Tagaytayyourhotel.ph

Your Hotel Tagaytay | Official website

Rooms, offers and direct booking in Tagaytay, Cavite.

Sponsoredagoda.com

Your Hotel Tagaytay | Best Price Guarantee

Sponsoredbooking.com

Your Hotel Tagaytay — Book Now

Illustrative search. Google sets the final ad order; you agree the ad budget.

Your hotel’s details, across the webWrong → corrected to what you approved

Illustrative: your phone, check-in time and hours on four sites, with wrong values corrected
WherePhoneCheck-inHours
Google profile(046) 555 01422:00 pmOpen 24 hours
Your website(046) 555 0142Wrong: 3:00 pmCorrected: 2:00 pmOpen 24 hours
An OTA listingWrong: (046) 555 0198Corrected: (046) 555 01422:00 pmWrong: 8 am – 10 pmCorrected: Open 24 hours
A local directoryWrong: (046) 555 0198Corrected: (046) 555 0142Wrong: MissingCorrected: 2:00 pmWrong: 8 am – 10 pmCorrected: Open 24 hours

Illustrative details; phone numbers are examples. OTAs and directories decide when a correction goes live.

Scripted examples. The hotel, ratings, review and answers are illustrative, not a customer’s.

TRY THE QUESTIONS

What ely answers, and what it hands over.

ely answers from the details you approve. When a question needs a quote, a decision or a person, it passes the guest to your team with the details collected.

  • Before booking · 11:12 pm

    “Is breakfast included in the Deluxe King?”

    Yes, breakfast for two is included, from 6:30 to 10 am at the Garden Restaurant.

    ely answersApproved room details

  • Planning the trip · 8:05 pm

    “How far are you from the airport?”

    About 45 minutes by car outside rush hour. The arrival page has a map and parking details.

    ely answersApproved arrival details

  • Before booking · 9:30 pm

    “여기 주차 가능해요? (Is there parking?)”

    네, 길 건너편에 무료 주차장이 있습니다. (Yes, free parking across the road.)

    ely answersApproved parking details · 58+ languages supported

  • Special request · 6:40 pm

    “It’s our anniversary. Can you arrange flowers in the room?”

    How lovely. I’ve passed your request and dates to the front desk, and they will confirm what they can arrange.

    Passed to your teamFront desk confirms the request

  • Group enquiry · 2:15 pm

    “We need 18 rooms for a conference in March.”

    Thank you. I’ve passed your dates and group size to our sales team, who will email you a quote.

    Passed to your teamSales team prepares the quote

  • After booking · 10:02 pm

    “Can I change my booking to Saturday?”

    I’ve passed your booking details to the front desk so they can check Saturday and confirm the change with you.

    Passed to your teamFront desk changes bookings

EVERY KIND OF PROPERTY

The same care, in each property’s words.

One conversation from each property page. Open a page to see its full set of examples.

  • Hotels
    Your Hotel CebuA guest · Tuesday, 10:42 pm
    1. Customer:

      May room pa po ba for tonight? We land at 11:30.

    2. ely:

      Our Deluxe King is ₱4,850 tonight. Reception is open 24 hours, so late check-in is fine. Here is the booking link.

    Illustrative rate · reception confirms availability

  • Resorts
    Your Resort BatangasA family · Thursday, 11:06 pm
    1. Customer:

      Hi po! 2 adults, 3 kids this Saturday. May family room pa? Is the kids’ pool open?

    2. ely:

      Yes po. The Family Room sleeps five, and the kids’ pool is open 7 am to 7 pm. Here is the booking page for Saturday.

    Approved room and pool details · scripted example

  • Accommodations
    Your Stays MakatiA returning guest · Sunday, 11:52 pm
    1. Customer:

      Hi! We stayed in the BGC unit last year. Is it free next weekend, 2 nights? May parking?

    2. ely:

      Welcome back! You can choose your dates for the BGC Studio on our website. It has one parking slot, B2-14.

    Approved unit details · scripted example

  • Event spaces
    Your Venue TagaytayA couple · Wednesday, 9:14 pm
    1. Customer:

      Is December 14 still open for a wedding of 150?

    2. ely:

      The Garden Hall seats up to 180. I’ve passed your date to our sales team, who will confirm and offer a viewing.

    Approved capacity · sales confirms dates

  • Independent hotels
    Your Inn BaguioA guest · Saturday, 12:40 am
    1. Customer:

      Do your rooms have heaters? We’re coming in January with a baby.

    2. ely:

      Yes, every room has a heater, and we lend a baby cot free. Here is the booking page for January.

    Approved room details · scripted example

  • Real estate
    Your Residences PasigA buyer · Tuesday, 11:41 pm
    1. Customer:

      Hi, do you still have 2BR units? Budget around ₱8–10M, ready by 2028.

    2. ely:

      Two-bedroom units in Tower B start within that range. Payment terms allow 20% over 36 months. May I pass your details to Bea, our agent for Tower B, to confirm what is available?

    Approved project facts · agent confirms availability · scripted example

BEHIND THE ANSWERS

What your team sees.

The guest sees a quick answer. Your team sees a clear handoff, a booking on your own website and a report that explains the month.

  • New group enquiryWebsite chat · 9:14 pm
    For your team
    Guest
    Ana R.
    Dates
    Thu 12 – Sat 14 Mar
    Group
    18 rooms + a meeting room
    Contact
    ana@example.com
    The guest’s last message“We need 18 rooms and a meeting room for our sales conference. Can you send a quote?”

    What ely already saidOur sales team will email you a quote. I have passed on your dates and group size.

    Sales team: send the quote by email

    A handoff with the details

    Group quotes and special requests arrive with the guest’s words and the next step.

    Included with website chat · pilot rollout

  • Your Hotel Tagaytay
    • Deluxe KingBreakfast for 2 · garden view
      ₱12,800(selected)
    • Deluxe TwinBreakfast for 2 · two beds
      ₱11,600
    Total at the property’s rate₱12,800

    Secure payment link · the hotel confirms the room

    A booking on your website

    Guests book on your own booking page, at your rate, through a secure payment link.

    Booking engine · pilot rollout

  • elyFor your team · authorised staff only
    1. You:

      How did the website do last month?

    2. elyely:

      More guests used the chat, and more of them reached your booking page. Most questions were about early check-in and parking.

    1,240website visits
    186chat conversations
    41reached the booking page

    Next improvements we agreed

    1. Add the parking map to the arrival page
    2. Answer early check-in on the rooms page
    3. Update the Google profile photos

    Google Analytics and chat logs · illustrative figures, not customer results

    A report in plain English

    Ask how last month went and see the source of every number.

    Insights · pilot rollout

Scripted examples. The hotel, guests and figures are illustrative, not a customer’s.

UPCOMING

And when the guest calls?

Hear an AI-generated sample of the planned voice experience. Website chat is in the pilot rollout; answering the phone is upcoming.

Upcoming. This sample shows the intended experience; it is not a live service.

See everything coming next

BEFORE YOU START

Questions about the demo.

Are these real conversations?

No. They are scripted examples with an illustrative hotel, so you can see how ely works without showing a customer’s data.

Can I see it with my own hotel’s details?

Yes. On the call we talk through your hotel, and during setup you test ely with your own information before it goes live.

Which parts can I use today?

Website chat, the booking engine, your website, visibility, brand and reports are in the pilot rollout. Messenger, Viber and WhatsApp come next. Voice is upcoming.

What happens after the demo?

Join the waitlist and we will schedule a call to see if ely is a good fit for your hotel, and agree the scope, price and timing.

JOIN THE PILOT ROLLOUT

See it with your
own hotel.

Submit your interest now and we’ll schedule a call to see if ely is a good fit for your hotel.

Start with your work email and add four details. We’ll schedule a call to see if ely fits.

No payment to join the waitlist · we confirm fit and timing with you.

Submit your interest

Format for Philippines: 0917 123 4567