For your property Hotels

PILOT ROLLOUT

More direct bookings. Less staff time.

Guests ask about rooms, parking and late check-in while your front desk is busy with the guest in front of them. ely answers on your website, day and night, and sends guests to book on your own website. Our team sets it up and keeps it working.

  • Website chat in 58+ languages, from facts you approve
  • Booking engine included: guests book on your website, at your rate
  • Set up, checked and improved by our team
A smiling front-desk receptionist handing a key card to a guest in a warm hotel lobby
ely / Hotels
Your Hotel CebuA guest · Tuesday, 10:42 pm
  1. Guest:

    May room pa po ba for tonight? We land at 11:30.

  2. ely:

    Our Deluxe King is ₱4,850 tonight. Reception is open 24 hours, so late check-in is fine. Here is the booking link.

Illustrative rate · reception confirms availability

SOUND FAMILIAR?

You built a hotel guests love. Getting the booking shouldn’t be this hard.

  1. Enquiries go quiet after 10 pm

    Guests message when the desk is closed or busy. If nobody answers, they book the next hotel in the search results.

  2. OTAs take guests who wanted you

    A guest who already chose your hotel books through an OTA, and you pay commission on a booking that was yours.

  3. A simple promo takes two weeks

    By the time the weekend deal is on the website, the weekend is over.

  4. The front desk types instead of greeting

    Your team answers the same questions about parking, breakfast and check-in all day, while guests wait in the lobby.

ely answers the repeat questions, our team keeps your website and listings working, and the booking happens on your own website.

WHAT PEOPLE ASK YOU

The questions your front desk answers every day.

ely answers from the hotel information you approve. A question that needs a decision goes to your staff with the details already collected.

  • Before booking · 10:42 pm

    “Do you have a room for tonight?”

    The Deluxe King is ₱4,850 tonight. Here is the booking page; reception confirms your room after you book.

    ely answersApproved rates · reception confirms

  • Before arrival · 7:15 pm

    “Our flight lands at midnight. Can we still check in?”

    Yes. Reception is open 24 hours. Your room is held for the night of your booking.

    ely answersApproved arrival policy

  • Before booking · 9:30 am

    “Is parking free? We are driving from Manila.”

    Guests park free in the basement car park, one car per room. The entrance is on the side street.

    ely answersApproved parking details

  • During the stay · 6:50 am

    “Where is breakfast and until what time?”

    At the Garden Restaurant, beside the lobby, from 6:30 to 10 am.

    ely answersApproved dining details

  • Before booking · 3:10 pm

    “Can we get a better rate for 12 rooms in June?”

    For 12 rooms our sales team prepares a group rate. I have passed on your dates and room count; they will email you.

    Passed to your teamSales team quotes group rates

  • After checkout · 1:20 pm

    “I left my charger in room 504.”

    Sorry about that. I have passed this to the front desk; they will check the room and reply to you here.

    Passed to your teamFront desk handles lost items

THE PROMISE, IN PRACTICE

What ely does for your hotel.

A guest needs an answer. New guests need to find you. Guests weighing you read your reviews. Guests who chose you search your name. ely helps at each step.

01 / Answer your guests

It answers your guests.

Guests ask on your website, day or night. ely replies in their language — 58+ languages supported — using only information your hotel has approved. When a question needs a person, ely hands the conversation to your staff.

WHAT OUR TEAM DOES

  • Your rooms, prices and policies added, then approved by you
  • ely’s answers tested before it goes live
  • Conversations read and mistakes fixed

Less time answering the same questions.

Website chat is in the pilot rollout. Messenger, Viber and WhatsApp come next.

Your Hotel CebuWebsite chat

A guest · Tuesday, 10:42 pm

  1. Guest:

    May room pa po ba for tonight? 2 adults.

  2. elyely:

    Yes po. The Deluxe King is ₱4,850 tonight, breakfast for two included.

  3. Guest:

    We land at 11:30. Is that okay?

  4. elyely:

    That’s fine. Reception is open 24 hours. Here is the booking page for tonight.

Approved rates and arrival policy · scripted example

Scripted conversation. Illustrative rate; reception confirms availability.

Your Hotel CebuWebsite chat

A guest · Friday, 4:05 pm

  1. Guest:

    It’s our anniversary on Saturday. Can you put flowers in the room?

  2. elyely:

    Happy anniversary! I have passed your request to the front desk. They will confirm here.

  3. Your teamStaff:

    Hi, this is Ana from the front desk. Flowers will be in your room at check-in. ₱1,200 is added to your bill.

Special requests handled by your staff

Scripted conversation. ely passes questions that need a person to your staff.

02 / Book direct

Guests book on your website. At your rate.

ely’s booking engine is live and included in every package. Guests choose a room on your own website and pay through a secure payment link. If you prefer the booking page you already have, keep it; ely sends guests there instead.

WHAT OUR TEAM DOES

  • Rooms, rates and photos set up on your booking page
  • Every answer and promo linked to the right room
  • Your front desk confirms the room after booking

Bookings on your website, not an OTA’s.

Booking engine: in the pilot rollout and included in every package. The PMS connection and booking inside chat are upcoming.

Your Hotel Cebu
  • Deluxe KingCity view · breakfast for 2
    ₱4,850(selected)
  • Superior TwinTwo beds · breakfast for 2
    ₱4,200
  • Junior SuiteSea view · lounge access
    ₱7,900
Total at the property’s rate₱4,850

Secure payment link · the hotel confirms the room

Illustrative booking page and rates. ely hosts the payment link and stores no card data.

03 / Get found

New guests find your hotel on Google and in AI answers.

Most guests don’t search for your name. They search “hotel near Cebu airport with parking” or ask an AI assistant. Each month our team checks how your hotel shows up for the searches that matter, then fixes what is missing.

WHAT OUR TEAM DOES

  • Hours, photos and the booking link on your Google profile
  • Room, parking and policy pages that Google and AI can read
  • The searches and AI questions guests use, checked each month

Guests who have never heard of you, on your own website.

Website, Visibility and Brand are in the pilot rollout.

hotel near cebu airport parking
  1. Your Hotel Cebu4.5 stars, (612) · Hotel₱4,850 · Free parking · 24h reception
  2. An airport hotel4.1 stars, (2.3K) · Hotel₱5,300 · Airport shuttle
  3. A business hotel4.3 stars, (980) · Hotel₱4,600 · Pool · Gym

Your Hotel Cebuyourhotel.ph › parking

Free Parking and 24-Hour Check-in | Your Hotel Cebu

Fifteen minutes from the airport. Free basement parking, 24-hour reception and breakfast until 10 am. Book direct on our website.

Illustrative search. Our team fixes your listing and pages; Google decides the ranking.

A guest asks: Hotel near Cebu airport with free parking for a late arrival?

The assistant answers: For a late arrival with a car, Your Hotel Cebu is worth a look:

  • Free basement parking
  • Reception open 24 hours
  • About fifteen minutes from the airport

You can check rates and book on the hotel’s own website.

Illustrative AI answer, not a real service. No AI service guarantees a mention.

04 / Reviews & your name

Every review answered. Your name, your ad.

Guests read your reviews before they book, and AI repeats what it reads. ely drafts a calm reply to each new review; you approve it before it is posted. When guests search your hotel’s name, our team runs your own ad, so they reach your website before an OTA’s.

WHAT OUR TEAM DOES

  • Every new review read, low ratings first
  • A reply drafted; nothing posted until you approve it
  • Who bids on your hotel’s name, checked each month

Guests who search your name reach your website.

Managed by our team. Ads on your name run on a budget you agree.

Your Hotel Cebu

4.5 out of 5, (612)

Carlo M.4 reviews
New

1 out of 5 stars, 2 hours ago

Waited 40 minutes to check in at midnight. Only one person at the desk and the car park gate was locked.

Reply drafted by ely

Waiting for your approval

Carlo, we’re sorry. Forty minutes after a late flight is too long, and the gate should have been open. Please email stay@yourhotel.ph so our manager can make this right. We have added a second person at the desk after 11 pm.

Illustrative review. ely drafts the reply; a person approves it before it is posted.

your hotel cebu

Sponsoredagoda.com

Your Hotel Cebu | Best Price Guarantee

Book now, pay at the hotel.

Sponsoredbooking.com

Your Hotel Cebu — Book Now

Free cancellation on most rooms.

Sponsoredtrip.com

Your Hotel Cebu Deals

Compare room rates for your dates.

Your Hotel Cebuyourhotel.ph

Your Hotel Cebu | Official website

Your website, below three ads

Illustrative search. OTAs can buy ads on your hotel’s name, and you pay commission on those bookings.

your hotel cebu

Sponsoredyourhotel.ph

Your Hotel Cebu | Official Site

Book direct on our website. Free parking, 24-hour reception, breakfast.

Your ad · leads to your website

Your Hotel Cebuyourhotel.ph

Your Hotel Cebu | Official website

Sponsoredagoda.com

Your Hotel Cebu | Best Price Guarantee

Sponsoredbooking.com

Your Hotel Cebu — Book Now

Illustrative search. Google sets the final ad order; you agree the ad budget.

Scripted examples. The hotel, rates, ratings, review and answers are illustrative, not a customer’s.

WHO DOES WHAT

We manage the AI. You run the hotel.

You do not need to hire anyone or learn a new tool.

ely

Day and night, from approved facts

  • Answers room, rate, parking and check-in questions on your website
  • Replies in the guest’s language
  • Sends guests to your booking page
  • Passes requests that need a person to your staff
  • Drafts replies to new reviews

Our team

Sets it up and keeps it working

  • Learns your rooms, rates, policies and the questions guests ask most
  • Builds and maintains your website and booking page
  • Keeps your Google profile and listings current
  • Runs your ad on your hotel’s name, on a budget you agree
  • Reads the conversations and fixes wrong answers

You

A small, clear part

  • Approve the information ely uses
  • Tell us when rates, promos or policies change
  • Approve review replies and promos
  • Confirm rooms and handle requests that need staff

Ready now.

Pilot rollout · set up and run by our team.

  • Website chat

    Approved answers on your website, in the guest’s language, with handoff to your staff.

    See how
  • Booking engine

    Guests book on your own website at your rate. Included in every package.

    See how
  • Your hotel website

    Designed, built and kept up to date by our team. Every page leads to your booking page.

    See how
  • Visibility

    Monthly checks on how your hotel shows up on Google and in AI answers, then the fixes.

    See how
  • Brand

    Promos, posts and materials in your hotel’s style. A person checks each one.

    See how
  • Insights

    Plain-language reports on your website, conversations and marketing.

    See how

Rolling out to 100+ businesses this Q4. We confirm your scope, price and start date on a call.

Coming next

UPCOMING
  • Messenger, Viber and WhatsAppThe same approved answers in the apps guests already use.
  • Voiceely answering the phone with the same approved information as chat.
  • Booking inside the chatGuests book and pay without leaving the conversation.
  • PMS connectionely sees live room availability from your property system.
  • Full guest journey chately stays with the guest from the first question to the review request.
  • AI websiteMessage ely and the website updates; a person checks the change.

LOKAL’S RECORD · THE TEAM BEHIND ely

ely is new. The team behind it is not.

ely is made by LOKAL, a marketing company working with hospitality businesses since 2017, in the Philippines, Australia, the United States and New Zealand. The results below are LOKAL’s, not the ely pilot’s.

Since 2017LOKAL marketing in PH, AU, US & NZ

Case study · six months · Hospitality Innovators, Inc.

Hotel group · 16+ properties · Philippines

less wasted ad spend
41%
lower cost per visitor
61%
more clicks
46%

“Attentive, professional, and dedicated. LOKAL's guidance and effective marketing strategies made a real difference to our business performance.”

Paolo Luis Francisco · Managing Partner, 3 AM Hospitality Consultancy · Verified Google review

BEFORE YOU START

What hotel owners ask us.

What does your team actually do?

We set up ely, add your hotel’s information, build or improve your website and booking page, and check the conversations. You approve the information ely uses.

Does ely replace my front desk?

No. ely answers the common questions on your website. Your staff handle check-in, special requests and anything that needs a person.

Do I need a new booking system?

No. ely’s booking engine is live and included, so guests book on your own website at your rate. If you prefer, ely sends guests to the booking page you already have.

Does it connect to our PMS?

Not yet; the PMS connection is upcoming. Today guests book on your website and your front desk confirms the room.

What if ely gives a wrong answer?

Our team reads the conversations and fixes mistakes. If ely is not sure, it passes the guest to your staff.

How much does it cost?

It depends on your hotel and what you need first. Join the waitlist and we will give you a price on the call.

JOIN THE PILOT ROLLOUT

Your next guest is asking right now.

Submit your interest now and we’ll schedule a call to see if ely is a good fit for your hotel.

Start with your work email and add four details. We’ll schedule a call to see if ely fits.

No payment to join the waitlist · we confirm fit and timing with you.

Submit your interest

Format for Philippines: 0917 123 4567