Upcoming
Start with what works. See what comes next.
Website chat, bookings, your website, visibility, brand and reports are in the pilot rollout today. Seven more pieces are being built. Here is what each will do, and what you can use while you wait.
- No dates until timing is confirmed for your property
- Every new piece reads the same approved hotel information
- Start with the pilot now and add the rest later
A guest on Viber · Friday, 11:40 pm
- Guest:
Hi! Do you have a room for two this Saturday, with breakfast?
- elyely:
Yes. The Deluxe King includes breakfast for two. Here is the booking page for Saturday.
- Guest:
Is there parking?
- elyely:
Yes, free parking across the road. The front desk gives you a pass at check-in.
Approved hotel details · Viber is upcoming · scripted example
UPCOMING Viber is an upcoming channel. Scripted example.
Coming next
Seven pieces we are building.
The same list as the homepage. Each one says what it will do, and what you can use today instead.
THE INTENDED EXPERIENCE
What the next pieces will look like.
Prepared examples of upcoming work. None of these is a live feature yet; each panel says what works today.
The same answers, in the apps guests use.
Many guests would rather message on Viber, WhatsApp or Messenger than open a website. ely will answer there from the same approved information as your website chat, and hand over to your staff the same way.
WHAT OUR TEAM DOES
- Connects the apps you choose
- Uses the answers you already approved
- Checks the conversations like website chat
One set of answers, wherever the guest asks.
Upcoming. Chat starts on your website. Messenger, Viber and WhatsApp come next.
A guest on Viber · Thursday, 9:15 pm
- Guest:
Good evening. Is breakfast included in the Deluxe Twin?
- elyely:
Yes, breakfast for two is included, from 6:30 to 10 am at the garden restaurant.
- Guest:
Can we get an airport pickup at 6 am?
- elyely:
I’ve passed your pickup time to the front desk. They will confirm the driver and the fare.
Approved breakfast details · pickup passed to staff
Upcoming channel. Scripted conversation with illustrative details.
A guest on WhatsApp · Sunday, 7:52 am
- Guest:
Hi, we land at 10. Can we check in early?
- elyely:
Check-in is from 2 pm. Early check-in depends on availability, so I’ve asked the front desk to check for you.
- Your teamStaff:
Good morning! Your room will be ready at 11 am. See you soon.
Approved check-in policy · front desk confirms
Upcoming channel. Scripted conversation with illustrative details.
From question to booking, in one conversation.
Today, ely sends guests from the chat to your booking page. Next, a guest will choose the room and pay without leaving the conversation, still at your rate and still through a secure payment link.
WHAT OUR TEAM DOES
- Rooms and rates kept current
- Payment through a link ely hosts; no card data stored
- Your front office confirms the room
Fewer steps between a question and a booking.
Booking inside the chat is upcoming. The booking engine is in the pilot rollout and included in every package.
A couple · Wednesday, 10:31 pm
- Guest:
We’d like the Deluxe King, Friday to Sunday.
- elyely:
Two nights in the Deluxe King with breakfast is ₱12,800. Shall I hold it for you?
- Guest:
Yes please.
- elyely:
Here is your secure payment link. Once paid, the front desk confirms your room by email.
Approved rates · secure payment link · upcoming
Upcoming. Scripted conversation; rates are illustrative.
- Dates
- Fri 13 – Sun 15 Mar
- Guests
- 2 adults
- Deluxe KingBreakfast for 2 · garden view₱12,800(selected)
- Deluxe TwinBreakfast for 2 · two beds₱11,600
- Family SuiteSleeps 4 · breakfast included₱18,400
Secure payment link · the hotel confirms the room
In the pilot rollout today. Illustrative rates; ely stores no card data.
Send a message. The website changes.
Breakfast hours change. A promo starts. Today you tell our team and we update the website. Next, you will message ely, it will prepare the change on every page that needs it, and a person will check it before it is published.
WHAT OUR TEAM DOES
- Changes prepared on every affected page
- A person checks each change
- Nothing published without a review
Your website stays right without waiting for a web designer.
AI website is upcoming. Website is in the pilot rollout; our team makes the agreed updates today.
The hotel manager · Monday, 9:12 am
- Your teamStaff:
From next week breakfast starts at 6 am on weekends.
- elyely:
I’ve prepared the change on the Dining page, the FAQ and the arrival email. Our team will check it before it goes live.
- Your teamStaff:
Great, thanks.
Change prepared · a person checks it · upcoming
Upcoming. Scripted example of the intended workflow.
Upcoming. These scripted examples show the intended experience, with an illustrative hotel and figures.
And when the guest calls?
Hear an AI-generated sample of the planned voice experience: the same approved answers, spoken, with a handoff to your staff. Website chat is in the pilot rollout; answering the phone is upcoming.
Upcoming. This sample shows the intended experience; it is not a live service.
Explore voiceHOW NEW PIECES REACH YOU
Built on what already works.
- 01
No dates until they are real.
We confirm timing with you when a piece is ready for your property, not before.
- 02
The same approved facts.
New channels read the hotel information you already approved, so answers never disagree.
- 03
Scope and price agreed first.
Nothing is switched on until we have agreed the scope and the price with you.
- 04
People stay in charge.
A person still checks changes and looks after what ely is not sure of.
START HERE
Ready now.
Pilot rollout · set up and run by our team.
Website chat
Answers guests on your website, day and night, from information you approved.
See howBookings
Guests book on your own website, at your rate. Included in every package.
See howWebsite
Designed, built and kept up to date by our team. Every page leads to booking.
See howVisibility
Each month we check how you show up on Google and in AI answers, then fix what’s wrong.
See howBrand
Promos and posts in your hotel’s voice. A person checks each one before it goes out.
See howReports
Plain-English reports on your website, chats and marketing, with the source of every number.
See how
Rolling out to 100+ businesses this Q4. We confirm your scope, price and start date on a call.
BEFORE YOU START
What hotels ask about what comes next.
When will these be ready?
We do not publish dates. When a piece is ready for your property, we confirm the timing with you directly.
Should we wait for them before starting?
No. Website chat, bookings, your website, visibility, brand and reports already do useful work. New pieces are added to the same setup.
Will Messenger, Viber and WhatsApp give the same answers as website chat?
Yes. They will read the same approved information and hand over to your staff the same way.
Can guests pay online today?
Yes. The booking engine takes direct bookings through a secure payment link that ely hosts, and ely stores no card data. More payment gateways are upcoming.
Will the upcoming pieces cost extra?
Scope and price are agreed with you before anything is switched on.
JOIN THE PILOT ROLLOUT
Start with what
works today.
Submit your interest now and we’ll schedule a call to see if ely is a good fit for your hotel.
Start with your work email and add four details. We’ll schedule a call to see if ely fits.
No payment to join the waitlist · we confirm fit and timing with you.
Submit your interest
What happens next
We’ll be in touch to talk through your property’s scope, trial terms, website options and timing — by email, or the mobile you gave us, whichever reaches you faster. There’s nothing else to do.
While you wait, here’s the kind of question ely answers.